John Carlo Valenzuela · San Pedro, Laguna

Making the details work for the whole business.

Administrative and operations support across six retail and food-service locations. I turn daily records, competing priorities, and repetitive work into clearer systems and useful information for decision-makers.

Focus · Administration & operationsLocation · PhilippinesWork setup · Remote, Australian business hours
John Carlo Valenzuela in a navy suit
6 yearsAdministrative and operations experience
6 locationsRetail and food-service support
≥80%Less time spent processing payroll
Selected improvements

Practical work. Clear outcomes.

Examples of process improvements developed while supporting multi-store operations.

01 / PAYROLL
5h → ≤1h

Faster payroll processing

Developed a payroll system that reduced processing time by at least 80%, saving at least four hours each cycle.

02 / PRICING

Price-list updates with less manual work

Automated price-list updates to simplify changes and reduce repeated editing.

03 / REPORTING

One clear view of expenses

Consolidated expense records into a single-sheet summary for easier tracking and management review.

Experience

Reliable support across moving parts.

I bring structure to the everyday work that keeps operations accurate, responsive, and easier to manage.

2020–present · Philippines

Administrative and Store Operations Coordinator

Retail and food-service operations across six locations

  • Consolidate daily sales, cash, expense, purchase, and operating records for management review.
  • Verify transaction logs, identify discrepancies, and follow up on missing or unclear entries.
  • Coordinate suppliers, store requirements, delivery expenses, and internal requests across multiple deadlines.
  • Prepare concise summaries and organize documents so information is easy to retrieve and hand over.
  • Support basic bookkeeping through revenue and expense tracking and reconciliation preparation.
What I bring

Support that creates clarity.

Records & reporting

Sales, expenses, inventory, and cash-flow tracking; accurate data entry; practical summaries for management.

Coordination

Supplier follow-ups, deadline and priority tracking, digital filing, and clear updates on outstanding work.

Process improvement

Simple systems that reduce repeated work, make handovers easier, and help teams find the right information.

Tools: Microsoft Excel, Word and Outlook · Google Sheets, Docs, Calendar and Drive · Dropbox · Trello · Asana. I use AI tools for research, drafting, organization, and quality checks with human review.

Let’s work together

Need someone who keeps the details moving?

I’m available for remote administrative and operations support aligned with Australian business hours.

Email John Carlo

John Carlo Valenzuela
Administrative Assistant · Virtual Assistant · Operations Support

jcvalenzuela17@yahoo.com
San Pedro, Laguna, Philippines

Mechanical Engineering Technology
Technological University of the Philippines – Manila